Tuesday, 21:34
Weeknight evenings
They fill in the form after dinner, keen to talk. You call back at noon the next day and they no longer pick up.
After-hours leads
After-hours leads don’t wait until Monday
An AI Sales Rep answers every lead that comes in at night or on the weekend in under a minute, qualifies it and books the meeting for the next working day.
New form submission · Website
Pablo wants a demo for his team
- Company
- Grupo Lumen
- Team
- 40 people
- Uses today
- Excel
Calling Pablo, 40 seconds later
He wants to drop Excel before January and decides with his partner. He is with the kids right now: he would rather see it on Monday.
Alex: Good fit, and he has a date. Best to book Monday with his partner in the room.
Google Calendar · invite sent
Mon16
Demo · Grupo Lumen
10:00 to 10:30
Pablo and his partnerLucía, from your team
WhatsApp
Done, Pablo: Monday at 10:00 with Lucía. The invite is in your inbox. If your partner can join, even better.18:27 ✓✓
Perfect, we will both be there.18:35
Slack · #sales
Alex Mon 08:30
@Lucía Pablo (Grupo Lumen, 40 people) has a demo with you today at 10:00. He wants to drop Excel before January and is bringing his partner, who decides with him. Notes are in the CRM.
New form submission · Website
Ana asks about pricing for her clinic
- Business
- Dental clinic, 3 chairs
- Wants
- Pricing
Calling Ana, in under a minute
“I’m driving right now, can you call me in half an hour?”
Alex: She gave me a time. I call at 22:05, not Monday.
Calling Ana, at the time she asked
Pricing, timelines and what getting started would look like. She wants to see it with someone from the team before deciding.
Alex: She is ready for a meeting. I look for the first slot on Monday.
Google Calendar · invite sent
Mon16
Call · Ana’s clinic
12:00 to 12:30
AnaMarcos, from your team
HubSpot · contact
Ana · Dental clinic
- Lifecycle stage
NewMeeting booked- Summary
- We spoke on Friday at 22:05
- Interested in
- Pricing and timelines to get started
Already part of top sales teams, in Spain and beyond
The first 5 minutes decide it. After that, every minute works against you.
5 min
is the critical window to respond to a lead.
100×
less likely to reach the lead if you respond after 30 minutes instead of 5.
21×
less likely to qualify them.
Source: Lead Response Management Study (2007), by InsideSales.com with researcher James Oldroyd, linked to MIT.
Meanwhile, your team works Monday to Friday, 9 to 6. That is 27% of the week. Leads keep coming in during the other 73%.
Saturday, 12:00
The weekend
A lead comes in and nobody is on until Monday. By then they have spoken to someone else.
Long weekends, August, Christmas
Holidays and time off
The team is off and the website keeps bringing leads in. Those leads wait days, not hours.
Monday, 09:00
The Monday queue
You open the CRM to the weekend’s leads. You call the last one in. The others have been waiting two days.
How it works
How it fits your process. Monday to Friday, your team carries on as before.
It does the usual work, at the hours when nobody is there.
You
1Lead generation
Ads, your website, portals
2A lead comes in
Friday at 21:00, Saturday, a bank holiday
3First conversation
In under a minute. Call, WhatsApp or email, whichever makes sense for each lead
4Qualifies
With your criteria. If the lead asks to be called later, it calls later
5Books the meeting
In the first real slot of the next working day, with a reminder
Your team
6Your team, on Monday
Meetings already booked, with a summary of each lead
Try it as if you were one of your leads.
Leave your details and live step 3: the call arrives in seconds, just as it would for someone filling in your form on a Saturday.
How it works with your team
It tells you about every lead, with what you need to know. And on Monday your team starts with meetings already booked.
Slack · #sales · Mon 08:30
A
Alex
@Lucía Pablo (Grupo Lumen) has a demo with you today at 10:00. We spoke on Saturday: he wants to drop Excel before January and is bringing his partner.
HubSpot · contact
Pablo · Grupo Lumen
- Lifecycle stage
New→ Demo booked- Summary
- We spoke on Saturday. He decides with his partner
- Next step
- Demo, Monday 10:00
Results
They are not bots. They are sales reps. The results back it up.
One more rep on your team, the one who works when everyone else is off. This is how it goes for the companies already working with it.
+20%
conversion against their human reps on the first step: qualifying and booking the meeting.
5x
more after-hours and weekend leads end up talking to the admissions team.
Results per customer; they depend on industry, product and implementation.
One more rep on your team. Not a tool that answers messages.
Decides like a sales rep.
With your goal, the lead’s context and your playbook, it picks what to do after every reply.
Built to sell.
Trained on thousands of inbound sales conversations, not to answer questions.
Onboards like a person.
By talking to it, and you give feedback in your own words. No rules or flows to set up.
Connected to what you already use.
Your CRM, your calendar and Slack, in one click. Ask it what happened and it tells you.
More use cases
Covering nights and weekends is just the start.
Once you see how it works on a Saturday, the natural next step is to give it more work. This is what companies like yours do next.
Inbound lead qualification
Handles web, phone, WhatsApp and email, and books your AE with the full context.
See how it worksReactivate your database
Works the old leads sleeping in your CRM.
Retry what your team wrote off
Calls and writes again to leads marked "not interested".
Close small leads end to end
Sells the small ones on its own and passes the big ones to your team.
Your use case
Build the rep your funnel is missing.
Build now
Where to start
It is the best use case to start with.
Low risk, high return: the leads that get answered on Monday today get answered within a minute. Monday to Friday, your team changes nothing.
= human
after-hours conversion, like a rep who calls within 5 minutes
Frequently asked questions.
How do I handle leads that come in after hours without hiring anyone?+
With an AI Sales Rep that works when your team is off. It contacts every lead in under a minute, qualifies them with your criteria and books the meeting for the next working day. No shifts, no on-call rota. On average, 100% of inbound leads get a personal conversation.
What happens to a lead that comes in on Saturday?+
They get a call or a WhatsApp right then, not on Monday. If they talk, they are qualified and booked. If they don’t pick up, the rep follows up by WhatsApp or email, and on Monday your team has a summary of each case.
Does it call on weekends?+
To companies, yes. To individuals in Spain it only calls Monday to Friday, 9:00 to 21:00, and outside that window it writes by WhatsApp or email. And if you would rather not call on Saturday, you can start with a WhatsApp that invites the lead to call if they want to talk now. Calls start on Monday.
Can it book meetings for Monday?+
Yes. It books in your calendar (Google Calendar, Outlook or Calendly) in the first real slot of the next working day, with the right person on your team, and confirms it to the lead with a reminder.
How does my team find out what happened over the weekend?+
Through Slack and the CRM. Every lead gets a short note: whether they were reached, what they said and what is still open. And you can ask the rep in Slack how many leads came in, how many it handled and how many meetings are booked.
How many leads am I losing after hours?+
If your leads arrive spread across the week, around three in four come in while the office is closed: Monday to Friday, 9 to 6 covers 27% of the hours. With your volume and your conversion rate, the calculator gives you your number. What does it cost you not to answer?.
What if hardly any of my leads come in after hours?+
Then start with another use case. It happened to a software customer when they began: few leads came in after 18:00. The ones that converted best were web sign-ups and the pricing form, so they started with those two and used the same setup on weekends.
Can it cover other time zones?+
Yes, it answers each lead at their hour and in their language. Eholo uses it to grow in LATAM, where the time difference was a problem.