Tuesday, 11:40
They are on another call
Your rep is on a demo. The lead waits for it to finish, and then for the rep to catch up.
Speed to lead
Speed to lead: contact 100% of leads in seconds
An AI Sales Rep contacts every inbound lead in under a minute, by phone, WhatsApp, email or on your website, whichever makes sense, qualifies them and books the meeting with your team.
New form submission · Website
Laura wants a demo for her sales team
- Company
- Grupo Norte
- Team
- 25 people
- Wants
- To see it this week
Calling Laura, 40 seconds later
She is comparing three vendors this week and decides with her sales director.
Alex: She is deciding now. I find a slot before Friday.
Google Calendar · invite sent
Thu15
Demo · Grupo Norte
10:00 to 10:30
Laura and her sales directorMarcos, from your team
WhatsApp
Done, Laura: Thursday at 10:00 with Marcos. The invite is in your inbox.11:46 ✓✓
Great, thanks for being so quick.11:48
Slack · #sales
Alex Tue 11:47
@Marcos For when you are out of your demo: Laura (Grupo Norte, 25 reps) has a demo with you Thursday at 10:00. She is comparing three vendors this week and is bringing her sales director. Notes are in the CRM.
Free trial sign-up · Website
Diego starts the free trial
- Company
- Talleres Ruiz
- Role
- Manager
Calling Diego, in under a minute
“I can’t talk right now, can you call me in five minutes?”
Alex: He gave me five minutes. I call at 16:08, not tomorrow.
Calling Diego, at the time he asked
He has the trial open in front of him. It walks him through adding his team and which plan fits. He wants to close it with someone before the trial ends.
Alex: He has the product open and wants to move forward. I book him with sales.
Google Calendar · invite sent
Wed14
Call · Talleres Ruiz
12:00 to 12:30
DiegoElena, from your team
HubSpot · contact
Diego · Talleres Ruiz
- Lifecycle stage
TrialMeeting booked- Summary
- Asked us to call back in 5 minutes
- Interested in
- Adding his team
Already answering every lead in under a minute
Every minute counts. And the first one counts most.
| First call | Conversion lift |
|---|---|
| 1 min | +391% |
| 2 min | +160% |
| 3 min | +98% |
| 30 min | +62% |
| 1 h | +36% |
| 5 h | +24% |
| 1 day | +17% |
Source: "The Ultimate Contact Strategy", a Velocify study of almost 3.5 million leads from more than 400 companies, generated in the first half of 2012. It measures the conversion improvement by the timing of the first call; the lines only join the measured points.
7×
more likely to qualify the lead if you contact them in the first hour than if you wait one hour more.
60×
more than if you wait 24 hours or longer.
42 h
was the average time the studied companies took to respond. 23% never responded.
Source: "The Short Life of Online Sales Leads", Harvard Business Review (March 2011), by James Oldroyd, Kristina McElheran and David Elkington. Audit of 2,241 US companies and analysis of 1.25 million leads.
Nobody is doing anything wrong. A team of people just cannot answer everyone within a minute, or at every hour.
After the campaign email
They all arrive at once
Six forms in ten minutes. Two get a call. The other four get one tomorrow.
Tuesday, 21:34
After hours
They fill in the form after dinner, keen to talk. You call tomorrow at noon and they no longer pick up.
Saturday, 12:00
The weekend
A lead comes in and nobody is on until Monday. By then they have spoken to someone else.
CRM assignment
Whose lead is this?
It arrives with no owner, or in the queue of someone who is out today. Nobody picks it up until someone spots it.
First attempt
No answer the first time
It gets marked "no answer" and retried tomorrow, when they no longer remember you.
How it works
How it fits your process. Your team carries on as before, without the queue.
It makes the first contact the minute the lead arrives, and your team gets the meeting.
You
1Lead generation
Ads, your website, events
2A lead comes in
A demo, a price, a trial sign-up
3Contacts them
In under a minute, by phone, WhatsApp, email or on your website. Also when ten come in at once
4Follows up and qualifies
If they don’t answer, it retries and tries another channel. Qualifies with your criteria
5Books the meeting
With the right person on your team, and confirms it to the lead
Your team
6Your team
Booked meetings, with a summary of each conversation
Try it as if you were one of your leads.
Leave your details and live step 3: count the seconds it takes to reach you.
Not a sequence
Answers like your best rep. Instead of running an automated sequence.
An automated sequence
- First contactA generic email, straight away
- "Call me in five minutes"Calls back when its turn comes, half an hour later
- If they don’t answerThe next step in the sequence
- What was already saidStarts from zero on every channel
- Ten leads at onceTen identical emails
Your best rep
- First contactAs soon as they can, on the channel that works best
- "Call me in five minutes"Calls back in five
- If they don’t answerWrites on WhatsApp saying why they called
- What was already saidRemembers it
- Ten leads at onceWorks through them one after another
- First contactIn under a minute, on the channel that works best
- "Call me in five minutes"Calls back in five
- If they don’t answerWrites on WhatsApp saying why they called
- What was already saidRemembers it, across calls, WhatsApp and email
- Ten leads at onceHandles all ten at the same time
Results
They are not bots. They are sales reps. The results back it up.
One more rep on your team, the one who is never on another call. This is how it goes for the companies already working with it.
+20%
conversion against their human reps on the first step: qualifying and booking the meeting.
+20%
conversion from lead to opportunity, by talking to each lead the moment they show interest.
Results per customer; they depend on industry, product and implementation.
More use cases
Answering in under a minute is just the start.
Once you see every lead get a call within the minute, the natural next step is to give it more work. This is what companies like yours do next.
Nights, weekends and holidays
Answers the leads that arrive when nobody is there and leaves the meeting booked.
See how it worksInbound lead qualification
Handles web, phone, WhatsApp and email, and books your AE with the full context.
See how it worksFree trial to paid
Greets the user at sign-up and stays with them until they pay.
Reactivate your database
Works the old leads sleeping in your CRM.
Your use case
Build the rep your funnel is missing.
Build now
Where to start
Start with demo and pricing leads, and with the weekend.
People who ask for a demo or a price have the highest intent: for them "I’ll call you and we’ll book it" is the normal thing. Weekend leads wait until Monday today, so there you take work off nobody. Measure for a few weeks and add the rest after.
< 1 min
to first response, on average across our customers
Frequently asked questions.
What is speed to lead?+
It is the time between a lead filling in your form and someone at your company talking to them. The shorter it is, the more leads reach a conversation: according to Harvard Business Review, contacting a lead within the first hour makes you almost seven times more likely to qualify them than waiting one hour more. With ShowMe, the first response arrives in under a minute, on average.
What tool automatically calls leads when they fill in a form?+
ShowMe. An AI Sales Rep that calls the lead in under a minute after they submit the form, and if they don’t pick up it follows up on WhatsApp and email. It is not an auto-dialer or a chatbot: it qualifies the conversation and books the meeting.
How long does ShowMe take to contact a lead?+
Under 1 minute to first response, on average across our customers, at any hour. 100% of inbound leads get a personal conversation. The exact time depends on your form and how it is connected.
What if the lead doesn’t answer the call?+
It retries after a few minutes, then writes on WhatsApp and email, saying why it called. It is one conversation with memory, so the lead never has to repeat anything. If they ask to be called at another time, it calls at that time.
Does it work with HubSpot forms?+
Yes. Creating the contact in HubSpot triggers the call. Other sources connect through the API. It updates the CRM after every conversation and books in Google Calendar, Outlook or Calendly.
Does it also call after hours?+
Yes, at any hour. To companies, always; to individuals in Spain it only calls Monday to Friday, 9:00 to 21:00, and outside that window it writes by WhatsApp or email. After-hours leads.
How much does it cost me to be slow?+
It depends on how many leads you get and what each one is worth. With your volume and your conversion rate, the calculator gives you your number. What does it cost you not to answer?.
Can it call leads in other countries and other languages?+
Yes. It speaks the lead’s language in every market where you have leads, with no other team and no other schedule. Eholo uses it to grow in LATAM, where the time difference was a problem.
Does it replace my sales team?+
No, it complements it. It responds instantly and qualifies. Your team keeps the relationship, the complex deals and the close.